Before you begin you must have the following documents ready:
We use your ID to verify that the right person has sent the request. The copy of your ID must:
NOTE: Any other information not listed above is not required to complete the check and may be redacted (carefully blacked out) on the copy of the ID you provide to us if you wish. For example, gender, address information or document numbers can be redacted.
You must use one of the following:
You will need to complete and upload a Authority to Release Form so we can compare the signature on this form to the signature on your ID.This form also contains your authority to release your information.
The Authority to Release must:
Click the link to access the Authority to Release Form
We aim to respond to your request within 3 working days.
Some countries may ask for your record to be authenticated or Apostille- certified (confirmed as genuine). In this case, when you receive your record from us, you should send it to the Department of Internal Affairs Apostille service.
If you’re eligible, your record will automatically be concealed under the Clean Slate scheme. However, sometimes you’ll need to request your full record, including convictions that have been concealed. For example, you might need to request a full record if you’re:
In most cases, it is against the law for anyone to ask for, or make you disclose, your full record.